Customer Service Officer

Air Liquide, founded in 1902 in France, is the world leader in Industrial and medical gasses and related services. Our group employs over 40,000 employees in 72 countries. We provide technology and service-based solutions to meet the comprehensive needs of our customers from all industrial sectors.

For more information please visit us at www.airliquide.co.id or www.airliquide.com

In Indonesia, we employ around 200 people and operates plants in Cibitung and Cilegon. We are now have immediate opportunities for the right candidates to contribute to the diversity of our business and a career with Multi National Company.





Customer Service Officer
(to be placed in Cibitung – MM 2100 Industrial Area)





Responsibilities:

· Your responsibilities include receiving customer’s complaints, address and follow up the complaints to relevant parties.

· You will be also providing support to external sales functions (i.e. doing telemarketing, responding to phone orders, general customer enquiries and invoice queries).



Requirements:

· Ideally, you will have customer service experience in a medium size business for at least 5 years.

· You will have clear communication skills, work well in a team environment and have strong computer skills.

· You will also be able to take responsibility for all work activities and act professionally when interacting with others.

· It would be advantageous to have worked in the Manufacturing/Engineering industry, and your flexible and self-motivated nature will ensure your success in this role.

· You are preferably graduated from Public Relation School or Communication.







Interested person should apply with full resume in English and a recent photo to:

HRD PT Air Liquide Indonesia
Email: hrd.info@airliquide.com

(Attachment must less than 200 kb)

Please put the position as the subject of your email




No later than 2 weeks after this advertisement